Company:

ClaimsPro LP

(Remote) Temporary Billing Administrator / Full-time (Calgary, AB Canada)

 

 

Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.

ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients.

We have an existing opportunity for a (Remote) Billing Administrator position. This will be a temporary position to cover a 12-month Maternity Leave.  This position is for our ClaimsPro Centralized Services department.

The key focus of the position is to provide effective and efficient administrative support within a fast paced environment. The position duties include typing, computer work on our internal software program and MS Office, billing/invoicing, and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.

Responsibilities

• Daily review, correction and/or rejection of centrally billed invoices; Advise SCM staff on the necessary corrections to make them compliant to guidelines, with instructions to resubmit when completed.
• Educate adjusters about task entries, WIP, formulas, rates and any specifics for their particular client
• Ensure complete transfer of notes in task lines, case information & required attachments & if these items did not transfer, to manually enter same
• Creation of compliant invoices
• Ability to handle pressure of massive volumes of invoices to be processed at certain times of the month and still ensure each invoice receives the attention it requires to maximize chances of it's payment in a timely manner
• Assist Centralized Manager in gathering information & preparation of spread sheets
• Assistance to SCM staff as requested in areas of billings, Bottomline submissions or other requests
• Ability to maintain professional attitude in repetitive duties, such as numerous changes by clients in billing requirements and  carry out such changes in a positive manner

Education, knowledge and experience required
• Grade twelve diploma
• A post-secondary diploma in Office Administration will be given preference.
• Proven ability to contribute to and work well within a team environment
• All prospective employees must pass a background check

Environment/Working Conditions:
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Expert en sinistre automobile - télétravail / Desktop Automobile Claims Adjuster - Remote (Laval, Québec)

 

 

Expert en sinistre automobile interne

Nous cherchons actuellement à ajouter un expert automobile à notre équipe (1 à 3 années d'expérience)!

Pourquoi devriez-vous envisager une carrière avec IndemniPro? Nous sommes fiers de nos employés et cela montre :

• Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada.
• Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite.
• Vous travaillerez sur le logiciel de pointe EspaceRéclamations, conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs.
• Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre.
• Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture.
• Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes.
• Si vous ne désirez pas travailler de la maison à temps plein, notre bureau local vous accueillera, vous fournira un bureau agréable, des collègues sympathiques et un endroit pour développer votre carrière.

Avec plus de 90 succursales au Canada, IndemniPro est le plus important fournisseur de services de gestion de réclamations, d'un océan à l'autre. Nos professionnels en sinistres offrent un large éventail d'expertises dans de multiples disciplines et s'engagent à fournir un service de la plus haute qualité à nos clients. Visitez www.scm.ca ou www.claimspro.ca pour en savoir plus.

Résumé du rôle:

Nous cherchons présentement à ajouter un expert automobile à notre équipe des Comptes Nationaux ! Un permis d’expert en sinistre valide au Québec est requis (entreprise obligatoire). L'expert indépendant ajuste activement les sinistres tout en veillant à maximiser les opportunités de développement commercial. Pour réussir dans ce rôle, le candidat idéal doit avoir une formation/expérience dans les réclamations automobiles. La majeure partie du travail sera consacré à des dossiers automobiles pour un compte majeur (accidents, pertes totales & vols).

Responsabilités:

• Contact et suivi rapides avec les assurés et les réclamants.
• Enquêter sur la cause et faire rapport aux clients avec des recommandations solides.
• Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés.
• Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir:

• Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité.
• Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet.
• Capable de tirer des conclusions valables et de les communiquer efficacement.
• Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles.
• Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations.
• Maîtrise des ordinateurs et de la technologie actuelle
• Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public.
• Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun.
• Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.

Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement
Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.

Desktop Automobile Claims Adjuster

We are currently looking to add an adjuster ( to 3 years' experience) to our team!

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Opportunity for you to obtain your claims adjuster license in all Canadian provinces.
• If you do not want to work from home, our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Role Summary:

We are currently looking to add an automobile claims adjuster to our National Accounts team! A valid Quebec Claims Adjuster's license is required (commercial is mandatory). The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. To be successful in this role, the ideal candidate will have training/experience in automobile.  The majority of the work will be on automobile claims for a major account (accident, theft & total loss).

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the cause and report to clients with solid recommendations.
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, provide high level of customer service to clients and the insured. 
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Competencies Required to Succeed:

• Proactive in finding resolutions, with sense of urgency and responsiveness.
• Effective analytical skills including identification of cause-and-effect dynamics. 
• Able to draw valid conclusions and effectively communicate them.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
• Must have people skills with bias towards building relationships with own team and claims stakeholders.
• Proficient with computers and current technology

• Effective written skills including grammar and those of a technical in nature.
• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.

• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.
• Bilingualism (English & French) is a strong asset

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Intermediate or Senior Field Property Adjuster, HYBRID, (Markham, ON)

Salary range: $0.00 - $0.00 hourly

 

 

Job Description

We have an existing opportunity to add an Intermediate or Senior Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Markham area.

Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in both residential and commercial property claims. Preference will be given to applicants who qualify for a probationary licence and those with field experience.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 5 years 'of experience with property claims

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Account Manager, National Accounts - Hybrid (Markham, ON)

Salary range: $80,300.00 - $111,500.00 annually

 

 

We have an existing opportunity to add an Account Manager to join our team!

Why join ClaimsPro?

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• You are compensated for your billable hours and other costs.
• Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending.
• Your continuous education fees are reimbursed to maintain your license.
• Your workload is balanced to ensure you can maintain a high-quality level and manage your abeyance.

Working with the National Accounts Leadership team, the main responsibility of this role is to provide/manage effective claims management solutions for our top commercial and personal lines clients.

Role Responsibilities:

• Management of a portfolio of client accounts relating to automobile, property and general liability exposures.
• Establish and implementation of Best Handling Practices unique to each client.
• Performance of day-to-day tasks such as responding to client stakeholders, internal stakeholders (operations, sales) and addressing inquiries / concerns as needed.
• Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations
• Conduct regular stewardship and client facing meetings
• Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
• Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings and complaint management
• Weekly review of the operational dashboard KPI targets  
• Potential leadership, guidance and mentoring of a dedicated adjusting team
• Act in a consultative and advisory capacity on claims matters and technical issues
• Participation in the RFP process for new business and existing client contract renewals

Qualifications & Experience:

• University Degree and/or CIP/FCIP Designation
• Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
• Minimum 5 years supervisory experience
• Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Strong negotiation skills
• Ability to speak and write in French is an asset

Competitive Compensation: $80,300.00 - $111,500.00 CAD Annual

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Administrative Assistant- Full-time/In-office (Winnipeg, MB Canada)

 

 

ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. 

The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office (Excel) file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.
 

We have an existing opportunity to add an Administrative Assistant to our team! This is an in-office role.

Responsibilities:

• Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines,
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner,
• Professional telephone manner and excellent communication skills both written and verbal.
• Ability to problem solve and work well independently and in a team environment,
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively,
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization,
• Ability to work well under pressure and maintain composure in a fast paced and changing environment,
• Maintaining applicable information and data entry within internal claims management software.
• Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files,
• Transcribe data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster,
• Collating reports and statements
• Processing client invoicing for claims and prepare files for closure,
• Administrative support to the branch manager and administrative supervisor as needed,
• Reception relief answer phones and forward calls in a timely, professional and efficient manner,
• Other duties as assigned.

Qualifications & Experience:

• Grade twelve diploma
• A post-secondary diploma in Office Administration will be given preference. 
• Previous experience within a dynamic team will be given preference. 
• Experience in an administrative support environment is preferred 
• Any insurance experience would be an asset
• Previously demonstrated ability to execute high attention to detail 
• Demonstrated ability to manage changing priorities and proven organizational skills 
• Demonstrated behaviors showing initiative behaviors and follow-up skills 
• Demonstrated ability to maintain a high level of confidentiality 
• Demonstrated professionalism and work ethic 
• Proven ability to contribute to and work well within a team environment 
• Intermediate experience with Word, and strong Excel skills are required 
• All other computer applications –must have the aptitude and ability to learn as required
• All prospective employees must pass a background check

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Business Development roles available – (Calgary & Vancouver regions)

 

 

ClaimsPro | Travel & High-Impact Role

Are you energized by building relationships, being in the room where decisions are made, and helping professionals connect? Do you enjoy travel, industry events, and turning conversations into long-term partnerships?

ClaimsPro is Canada’s largest independent adjusting firm looking for a relationship-driven Business Development professional to grow our presence with insurers, brokers, and claims professionals.  This role encompasses responsibility to ensure that ClaimsPro remains competitive and well positioned in the marketplace for Clients in the Prairies and Territories and Vancouver regions.

This role is ideal for someone early to mid-career who wants ownership of their success, meaningful exposure across the industry, and uncapped earning potential.

What You’ll Do

• Build and maintain strong business relationships with brokers and insurers

• Meet with both prospective and existing clients to understand:

  • What’s working

  • What’s missing

  • Where we can add value to improve outcomes

• Travel regularly to meet clients in person and attend industry events, conferences, and networking functions

• Capture insights from meetings and translate them into clear, detailed outlines of each client’s needs for operations

• Establish structured follow-up plans and track progress through consistent engagement

• Act as one of the key connections between the client and our operations team to ensure expectations are understood and delivered at all levels

Who You Are

• A person with business development experience in the Insurance Industry

• A strong communicator who builds trust quickly and naturally

• Comfortable and confident in meetings, presentations, and social settings

• Organized and detail-oriented — you turn conversations into action

• Curious by nature; you ask the right questions and listen closely

• Self-motivated and disciplined, with strong follow-through

• Enjoy travel and representing a company externally

• Experience in insurance, claims, adjusting, or professional services is an asset — attitude, work ethic, and relationship skills matter most

What We offer

• Competitive salary - $80,000 to $120,000 annual base salary plus commission

• Commission structure rewards high achievement and sustained performance

• No cap on upside — your effort and success directly increase your earnings

• Auto allowance provided

• Clear opportunity to grow your role and influence as results are delivered

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

Why Join Us

• You’ll represent a respected, independent adjusting firm

• You’ll work closely with experienced adjusters and leadership

• You’ll have autonomy, visibility, and real impact with ability to build your own success

• Your work directly shapes how clients experience our company

If you’re motivated by relationships, growth, and being the catalyst that brings people together, we’d like to hear from you

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Commercial Desktop Adjuster, REMOTE (Anywhere in Canada)

Salary range: $47,100.00 - $65,400.00 annually

 

 

We have an existing opportunity for a Desktop Adjuster to join our team! This position can work remotely anywhere in Canada.

Why should you consider a career with ClaimsPro?

We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• You will be supported by experienced local claims support, centralized after hours support, and dictation services.

• Your claims load is driven by senior executives and business development staff from coast to coast.

• Your workload is balanced, and you will be compensated for your billable hours.

• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients.

Visit www.scm.ca or www.claimspro.ca to learn more.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have experience in Personal and/or Commercial lines Auto Property Damage (PD).  Some personal Property Claims experience will be considered an asset, as well as the following competencies;

• Effective Analytical Skills

• Effective communication skills (verbal, written and presentation)

• Organizational skills

• Interpersonal skills

• Relationship Building skills

• Demonstrated and proven leadership skills

• Sense of urgency and responsiveness

Qualifications & Experience

University degree or post-secondary education related to insurance.

• Minimum of 2-3 years of relevant experience.

• Equivalency in combination of education and experience will be considered

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Adjuster’s license, or currently pursuing or have completed the CIP designation

• Advanced communication skills including:

• Effective written skills including those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

Competitive Compensation: $47,100 and $65,400 CAD annually.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Transcripteur(trice) audio - À temps plein (Québec City, QC Canada)

 

 

Le poste en bref

Effectuer la transcription fidèle et confidentielle de fichiers audio en français. Les enregistrements proviennent principalement d’entrevues, de déclarations et de rapports dictés liés à des dossiers de sinistres. Le poste peut être au bureau, en télétravail ou hybride.

Formation, connaissances et expérience requises

• Excellente maîtrise du français écrit (orthographe, grammaire, syntaxe)

• Bonne capacité de compréhension du français parlé, incluant les accents et registres variés

• Expérience en transcription audio (un atout important)

• Connaissance du domaine de l’assurance ou des sinistres (atout)

• Aisance avec les outils informatiques (traitement de texte, plateformes de dépôt sécurisées, etc.)

• Capacité à travailler de façon autonome et organisée

• Démontrer un haut niveau de discrétion, d’éthique et de professionnalisme

Compétences requises pour réussir

• Secondaire V

• Expérience de la transcription de fichiers audio

• Excellente connaissance des logiciels MS Office

• Vitesse et précision

• Bon esprit d'équipe

Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement

Nous n'acceptons pas les CV non sollicités provenant de recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos responsables pour leur présenter des candidats. Veuillez noter que nous ne verserons AUCUNE commission pour tout placement résultant de la réception d'un CV non sollicité et que nous considérerons tout CV non sollicité comme une information publique. Nous acceptons volontiers les CV envoyés directement par les candidats.

Nous accueillent et encouragent les demandes de personnes défavorisées. Les logements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation

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Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Company:

ClaimsPro LP

Junior Liability Adjuster , HYBRID (Markham, ON)

Salary range: $47,100.00 - $65,400.00 annually

 

 

The successful candidate provides quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities.

Key Responsibilities
• Investigate, negotiate and settle liability claims
• Direct field investigations as required for exposure and within account guidelines parameters.
• Make initial contact as per account guidelines.
• Report to client as per account guidelines.
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and insured’s

Competencies required to succeed
• Effective analytical skills including identification of cause and effect dynamics.

• Proven investigative manner
• Ability to read and interpret policy coverage.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook
• Good written and oral communication skills.

• Able to draw valid conclusions and effectively communicate them
• Proactive and positive approach to customer service ensuring all inquiries are effectively dealt within a timely manner
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner

Education, knowledge and experience required

• University degree or post-secondary education related to insurance is required.

• Active pursuit of CIP designation. Preference will be given to those who have obtained a full CIP designation.

•The ideal candidate should have 1-2 years of liability claims experience, such as slip/trip and fall, some experience dealing with represented claimants would be an asset.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• Your workload is balanced to ensure you can maintain a high-quality level

Competitive Compensation: $47,100 --$65,400

Visit www.scm.ca or www.claimspro.ca to learn more.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Intermediate Field Adjuster, HYBRID (Terrace, British Columbia)

Salary range: $80,300.00 - $111,500.00 annually

 

 

We have an existing opportunity to add a Field Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Terrace, BC area. This is an excellent opportunity to relocate within Canada!

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property and Liability claims.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 2 years' relevant experience in claims adjusting

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

• Responsible expenses will be considered for a candidate relocating within Canada.

Visit www.scm.ca or www.claimspro.ca to learn more.

What We offer:

Salary range – $67,200-93,300 per year.  For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. Salary is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

In addition, you’ll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.